Return Policy


At mysk8design, our goal is for YOU;  the customer to be 100% satisfied.

 

However, Custom Items cannot be Returned unless the following applies:

 

(i) Defective (Item must be in it’s original package and a picture must be submitted for return authorization)

(ii) Wrong design (a proof of your order’s design must be submitted to evaluate and process request)

(iii) Wrong color (a proof of your order’s design must be submitted to evaluate and process request)

(iv) Wrong shape ( a proof of your order’s including shape, design must be submitted to evaluate and process request)

 

Stock items as indicated in our mysk8design website catalog, are accepted for return, these must be in its original package, unused and within 7 days of receipt. You will need to contact csr@myskatedesign.com to request an RMA (Return Merchandise Authorization) prior shipping item back to us, you may be asked to submit a picture along with request.

 

For more information check out our Warranty Policy