FAQ’s


FAQ’s

What is Sublimation?

The Sublimation Process is when a substance goes through the transition between the solid and gas states without going through a liquid stage. In a Dye Sublimation Printer, the printer dye is heated up until it turns into a gas at which point it diffuses onto the wood and solidifies. Compared to the traditional screen printing technique where the graphic is caked on top of the material and can easily scratch. For more information click here.

What is Microslick®?

*Micro slick® (MC) technology- An epoxy polymer bonded to the veneer then impregnated with a proprietary pigment. The result is a vibrant graphic that can only be removed with the wood substrate. MC® technology reduces friction improving boardslides and the durability of the bottom and tips of the boards.

What is the Affiliate Program?

Our Affiliate Program allows you to earn e cash by uploading Designs of your Own, there’s no limit. Your Design is then posted, promoted in our website and offered to the public in general, anyone can buy your design. For more details click here.

Does it cost money to join the Affiliate Program?

No, the affiliates program is free to join.

How do i join the Affiliate Program?

You need to become a member of Mysk8design to join. Just create an account and start designing.

How will i know if one of my design sells?

You will get an email as soon as the transaction is approved and completed, so make sure your account information is up to date. You can also log-in to your account and review your Dashboard, it will have the latest information regarding any transactions, pending or completed.

What is the Rewards Program?

Our Rewards Program will grant Points on every purchase you make directly from our online catalog, however; you must become a member in order for Points to be awarded.

How do i join the Rewards Program?

Just create an account by login into www.mysk8design.com and follow the easy steps.

Does it cost money to join the Rewards Program?

No, the rewards program is free to join. For more information click here.

How do i claim my Reward Points?

Once you’ve accumulated enough Points, you may browse our online catalog, and if your Points are sufficient, click add to cart and at the checkout click USE MY POINTS.

Do my Reward Points expire?

No, your reward points do not expire. See Terms and Conditions for more information.

Can my Reward Points be transferred to anyone?

No, your reward points cannot be transferred. 

My order has not arrived?

For custom items, please allow 2 to 3 weeks for shipping. On stock items we normally ship within 2 business days, if you order has not arrived, please contact our Customer Service and provide you order number, by logging in to www.mysk8design.com/customerservice

My order was wrong, what do i do?

Please review our Return Policy by clicking here.

Can i return a customized item?

No, any custom item cannot be returned. See Return Policy for more details.

Is Myskatedesign a retail only, or can i buy wholesale?

You can order as many as you like; we are Partners with the Best Skateboard Manufacturer the Industry has to offer. For wholesale; please contact our Customer Service for more details at www.mysk8design.com/customerservice